Karan S. Thukral: Why this page

When a hospital or doctor does not use the level of care that a reasonably competent professional would have used in the same situation—and that lapse causes injury, disability, or death—the law may call it medical negligence.

• ● Diagnosis errors: missed/late diagnosis; ignoring test results; wrong diagnosis leading to wrong treatment.
• ● Surgical errors: wrong site surgery; instruments left inside the body; avoidable organ damage; poor post-op monitoring.
• ● Medication & anaesthesia errors: wrong drug/dose; allergy ignored; unsafe anaesthesia practice.
• ● Birth injuries: negligent labour management; failure to perform C-section in time; oxygen deprivation injuries to the newborn.
• ● Infection control failures: preventable hospital-acquired infections; contaminated transfusions/injections.
• ● Consent & communication failures: no real informed consent; risks not explained; language barriers ignored.
• ● Emergency care lapses: denial or delay of stabilising treatment.

Important: Not every bad outcome is negligence. We help you separate unavoidable complications from legally actionable lapses.

• ● Consumer Commissions (District / State / National): Fastest civil route for most negligence/deficiency cases against hospitals and doctors.
• ● Civil suits for damages (tort/contract): Especially for complex, high-value claims or where detailed evidence and expert testimony are needed.
• ● Criminal complaint (only for gross negligence): For egregious acts amounting to criminal rashness/negligence.
• ● Medical Council complaint: Disciplinary action for professional misconduct (parallel to compensation claims).

We advise the right mix—often Consumer + Council together; criminal only where facts justify it.

• ● Consumer complaint: Generally within 2 years from when the cause of action arose (delay can sometimes be condoned for sufficient cause).
• ● Civil suit: Limitation differs by claim type.
• ● Criminal complaint: Governed by the Code of Criminal Procedure.

Speak to us early. Waiting makes evidence harder to secure and can risk deadlines.

Depending on the facts and forum:

• ● Medical expenses (past & future), assistive devices, rehabilitation
• ● Loss of income (past & future), impact on career prospects
• ● Pain & suffering, loss of amenities, loss of expectation of life
• ● Caregiver costs and home modifications for disability
• ● Loss of consortium/companionship (for spouse/parents/children)
• ● Funeral expenses in death cases
• ● Interest and litigation costs

We also pursue structured annuities in severe disability cases to secure long-term care.

1. Emergency consult (call/Zoom/WhatsApp). We listen, stabilise the plan, list urgent next steps.
2. Evidence freeze. We request complete medical records (admission notes, operative notes, nursing charts, drug sheets, lab reports, consent forms, discharge summary). We also secure CCTV, device logs, and duty rosters where relevant.
3. Independent medical review. We brief suitable specialists to review records, timelines, and standard-of-care deviations.
4. Causation map. We link each lapse to the injury (what should have been done vs. what happened).
5. Forum strategy. Based on facts, billing/value, and remedy speed, we file before Consumer Commission and/or civil court. We add Medical Council complaint for discipline where warranted.
6. Interim reliefs. Where appropriate, we seek interim compensation, directions to preserve evidence, and orders to release records.
7. Settlement or trial. We negotiate hard where fair; otherwise, we lead evidence (including expert testimony) and argue for full, enforceable relief.
8. Enforcement. We pursue execution for payment, including attachment of assets where necessary.

• ● Ask for complete medical records in writing. Hospitals must provide copies on request—do not settle for a one-page discharge summary.
• ● Write down a timeline (dates, names, conversations, medicines, procedures).
• ● Collect bills & prescriptions; photograph visible injuries/wound care.
• ● Avoid hostile conversations with hospital staff; let us write the legal notices.
• ● Seek a second opinion (but keep all original documents).
• ● Don’t sign waivers or “no-claim” forms without legal advice.

We can draft the request letter and send a legal notice within 24–48 hours once you engage us.

• ● Right to medical records (including case sheets, test reports, imaging, consent forms)—to be supplied on request within a short, reasonable time frame.
• ● Right to informed consent—major risks, alternatives, and costs must be explained in language you understand; consent must be free and voluntary.
• ● Right to emergency care—hospitals should stabilise patients and cannot deny treatment in life-threatening emergencies.
• ● Right to respectful, non-discriminatory care—including clear communication and legible prescriptions.

If these rights were breached, tell us exactly how—that is often the starting point of a strong case.

• ● Consumer Commissions (District / State / National): Today the pecuniary jurisdiction largely depends on the consideration paid (your hospital/doctor bills), not just the compensation you claim.
• ● Civil courts (tort/contract): When facts/compensation need detailed civil trial or expert evidence.
• ● Criminal courts: Only for gross negligence amounting to criminal liability.
• ● Medical Council / NMC: For professional misconduct and disciplinary action.

We advise the most effective sequence or combination to maximise outcomes and timelines.

• ● Admission & casualty records; triage time; first vitals
• ● Nursing charts, medication administration records; ICU flow sheets
• ● Operation theatre notes; anaesthesia records; instrument counts
• ● Lab/radiology with time-stamps; critical alerts and how they were acted upon
• ● Consent forms (language, completeness, signatures)
• ● Duty rosters and doctor on-call logs; escalation notes
• ● Hospital protocols (infection control, transfusion, consent, equipment maintenance)
• ● Digital trails: HIS logs, PACS audit, CCTV where available

We subpoena missing records and ask the forum to draw adverse inference if key records are withheld.

• ● Birth injury & neonatal negligence (hypoxic injuries, kernicterus, shoulder dystocia)
• ● ICU & anaesthesia mishaps (airway, ventilation, drug errors)
• ● Cardiac & stroke care delays (missed thrombolysis/PCI windows)
• ● Orthopaedic/implant failures (wrong size/side, inadequate fixation)
• ● Cancer care delays (missed red flags, late staging, protocol breaches)
• ● Infection control failures (sepsis due to protocol breaches)
• ● Emergency room refusals (life-saving care delayed/denied)
• ● Cosmetic/dermatology injuries (laser/chemical burns; off-label uses without consent)

We coordinate entirely remotely (POA, secure document sharing, video statements). If negligence occurred in India while you live abroad, we file in Indian forums and keep you updated across time zones.

• ● Missed appendicitis → perforation: Records showed repeated ER visits with red-flag vitals ignored. District Commission awarded compensation, costs, and interest; hospital improved triage protocols.
• ● Birth hypoxia: Delay in decision-to-incision for emergency C-section. Settlement structured as lump sum + monthly annuity for lifetime care.
• ● Wrong-dose chemo: Medication reconciliation failures proved; State Commission granted damages and directed hospital to adopt double-check protocol.

(We maintain confidentiality. Ask us for anonymised orders during your consult.)

1. Free case evaluation (15–20 minutes).
2. Engagement letter with scope, timelines, and fee options (fixed/stepwise/blended).
3. Record retrieval & expert review within defined milestones.
4. Filing & hearings led by our litigation team.
5. Negotiation, award, enforcement—we stay until money is realised.

Call/WhatsApp: +91-9999009339

Email: infothukral@gmail.com

Office: House No. 158, Block A1, Suite 3, Paschim Vihar, New Delhi 110063